Returns & Exchanges

At Flex, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the products are in unused and resellable condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.